Effective Date: Current Version
By accessing and using our water delivery service, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. These terms constitute a legally binding agreement between you and our water delivery service. If you do not agree with any part of these terms, you must discontinue use of our services immediately.
We provide residential and commercial water delivery services, including but not limited to bottled water delivery, water dispenser rental, and related accessories. Our services are subject to availability in designated delivery areas. Service schedules, delivery windows, and product availability may vary based on location and demand.
Provide accurate delivery information including complete addresses and contact details
Ensure safe and accessible delivery locations during scheduled delivery times
Make timely payments according to agreed payment terms and schedules
Handle delivered products with reasonable care and report damages immediately
Return empty bottles and equipment in good condition as per service agreements
Notify us promptly of any changes to delivery requirements or service needs
Comply with all applicable local laws and regulations regarding water storage and consumption
We reserve the right to modify, suspend, or discontinue services with reasonable notice. Delivery schedules are estimates and may be affected by traffic, weather, equipment failures, or other circumstances beyond our control. We do not guarantee specific delivery times but will make reasonable efforts to meet scheduled appointments. Service availability is limited to designated delivery zones and may change without prior notice.
All content, trademarks, logos, service marks, trade names, and intellectual property associated with our water delivery service remain our exclusive property or that of our licensors. Users are granted limited, non-exclusive, non-transferable rights to use our services for personal or business consumption only. Reproduction, distribution, modification, or commercial use of our intellectual property without express written permission is strictly prohibited.
Payment is due according to agreed terms, whether prepaid, upon delivery, or through established billing cycles. Late payments may result in service suspension and additional fees. We accept various payment methods as specified in service agreements. Disputed charges must be reported within thirty days of billing. Refunds are processed according to our refund policy and may be subject to restocking fees for returned products.
Our liability is limited to the maximum extent permitted by applicable law. We shall not be liable for indirect, incidental, consequential, or punitive damages arising from service use. Our total liability for any claim shall not exceed the amount paid for services in the preceding twelve months. We are not responsible for damages resulting from misuse of products, failure to follow instructions, or circumstances beyond our reasonable control.
We maintain high standards for water quality and safety in accordance with applicable regulations. However, we recommend proper storage and handling of delivered products. Users should inspect deliveries upon receipt and report any concerns immediately. We are not responsible for product deterioration due to improper storage or handling after delivery.
We collect and process personal information necessary for service delivery and customer management. Customer data is protected according to applicable privacy laws and our privacy practices. We do not sell or share personal information with third parties except as necessary for service delivery or as required by law.
Disputes arising from these terms or service use shall first be addressed through good faith negotiations. If resolution cannot be achieved, disputes shall be resolved through binding arbitration in accordance with applicable arbitration rules. The arbitration shall be conducted in the jurisdiction where our primary business operations are located. Each party shall bear their own costs unless otherwise determined by the arbitrator.
Either party may terminate service agreements with appropriate notice as specified in individual service contracts. We reserve the right to terminate services immediately for breach of terms, non-payment, or other violations. Upon termination, all outstanding obligations remain in effect, and users must return any rented equipment or materials.
These terms may be updated periodically to reflect changes in services, legal requirements, or business practices. Continued use of services after modifications constitutes acceptance of updated terms. Significant changes will be communicated through appropriate channels with reasonable advance notice.